/
Home
-
Welcome to
MODern Housing Solutions
Providing best in class housing maintenance to Service families
-
Housing
Maintenance
MHS attend response calls to repair items that are faulty or have broken down and conduct regular housing maintenance checks
-
Reporting
a fault
Service families can report a fault or concern within their SFA property by calling the Helpdesk on 0800 707 6000
-
Customer
Satisfaction
MHS take great care to deliver and maintain an excellent level of customer service to Service families living in SFA
-
Health
& Safety
Health & Safety is very important to us. Our maintenance programme is there to help keep Service family homes safe
-
Living in
Service Family Accommodation
On behalf of the Defence Infrastructure Organisation (DIO) MHS is a Service family’s first point of contact for housing maintenance issues
-
Latest News
A new UK wide 'one stop' defence housing service is due to be introduced across England and Wales on 1st December 2014
9/17/2014
> Read full storyColchester's MP Opens a Wonderful Community Project Garden at Cheeky Monkey's Day Nursery
5/9/2014
> Read full storyA Timeless Silver Replica of Royal Marines Base Memorial
3/18/2014
> Read full story -
Useful Guides
Useful Guides
Click on the link below to access the MHS Housing Guide and the Pre-payment Cleaning Guide
-
MHS Customer Helpdesk
Please call 0800 707 6000
Customer Service Advisors are available 24/7. If English is not your preferred language there is a translation service available, ask the Advisor when you call.
-
Customer
Comments
Major General Caplin, who oversees the move for the overseas senior military people into The Keep for the Royal College of Defence (RCDS), wrote to MHS to express his appreciation with the support received from MHS and said "Modern Housing Solutions have provided a first class service, and one that is much appreciated by us here at the RCDS."
