Providing best in class housing maintenance to Service families
MHS attend response calls to repair items that are faulty or have broken down and conduct regular housing maintenance checks
Service families can report a fault or concern within their SFA property by calling the Helpdesk on 0800 707 6000
MHS take great care to deliver and maintain an excellent level of customer service to Service families living in SFA
Health & Safety is very important to us. Our maintenance programme is there to help keep Service family homes safe
On behalf of the Defence Infrastructure Organisation (DIO) MHS is a Service family’s first point of contact for housing maintenance issues
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Click on the link below to access the MHS Housing Guide and the Pre-payment Cleaning Guide
Please call 0800 707 6000
Customer Service Advisors are available 24/7. If English is not your preferred language there is a translation service available, ask the Advisor when you call.
Major General Caplin, who oversees the move for the overseas senior military people into The Keep for the Royal College of Defence (RCDS), wrote to MHS to express his appreciation with the support received from MHS and said "Modern Housing Solutions have provided a first class service, and one that is much appreciated by us here at the RCDS."