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  Agent House Engineer
Welcome to the MODern Housing Solutions Website
Providing a Better Service to Forces Families

MODern Housing Solutions is a purpose built joint venture company, made up from Carillion plc and Enterprise plc. It is specifically constructed to deliver the maintenance of Service Families Accommodation (SFA). It is therefore able to bring the maximum flexibility and responsiveness to the task.

MODern Housing Solutions is acutely aware of the importance of good quality housing to MOD personnel - significant numbers of our staff also have lived in these houses in times gone by. We are committed to ensuring a better service is provided to our customers, through provision of a responsive interface with our Freephone Helpdesk on a 24/7 basis, through improved quality of workmanship and reliability in the execution of works, and through increased efficiency in the management of the service

For more information on who we are, what we do, and how we can deliver our services, please explore this site or email info@modernhousingsolutions.co.uk

Our Customers are reminded that if they wish to report a fault or chase an existing repair, they should call the HelpDesk number on 0800 707 6000.

Customer Comments
The MHS Maintenance Guide - Please click here to download

Progress Information For Occupants
 
In this Site
Help for Heroes logo Help for Heroes
MODern Housing Solutions is pleased to support the Help for Heroes initiative. Please click here for donation details.
Customer Satisfaction image Customer Satisfaction Survey
If you would like to feedback to us on the service we have provided, please complete the online form.
MODern Housing Solutions logo About Us
MODern Housing Solutions (MHS), comprising of Carillion plc and Enterprise plc, is responsible for maintaining 40,000 Service Families Accommodation (SFA) in England and Wales.
Man on helpdesk duties Problem Reporting
You can report a defect to the MODern Housing Solutions Help Desk (Freephone: 0800 707 6000) 24/7, 365 days a year
Men in hard hats talking on site Property Services
Modern Housing Solutions (MHS) will provide all aspects of property maintenance
Lady smiling Vacancies
We are keen to recruit, train and retain staff who share our belief in the importance of service quality, customer care, personal development and respect for colleagues.
Children Frequently Asked Questions
What is the definition of emergency, urgent and routine repairs?/ How quickly can I expect the Prime Contractor to react? What do I do out of hours?
family Contact Us
Housing Contact Points throughout England and Wales

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